Hotel & Hospitality Management

LevelLevel 5
Duration32 weeks

This course will set you up for a career in hospitality, resorts or hotel management. As well as understanding everything it takes to run a hotel or hospitality business, you’ll learn the ins and outs of leadership, sales and marketing.




You will learn

  • Food and beverage operations and management

  • The ins and outs of the local hotel and hospitality industry

  • Running successful conferences and events

  • Marketing, sales and business development

  • Managing conflict and how to be a great leader

  • Creating and delivering exceptional customer experiences

  • Reservations, reception and housekeeping processes

  • Developing and delivering business plans

  • Experience a domestic or international study tour

  • International internship opportunities

  • Plus loads more!


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Special Features


Icon | Classroom
Small Classes

You won’t get lost in the crowd, with class sizes of around 22 students

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Inspiring Tutors

Get the ultimate learning experience from industry-leading tutors with world-class knowledge

Study Tours

Our three-day NZ study tours could take you to Rotorua, Queenstown or other popular destinations to experience being a tourist first-hand




Course start dates




Careers in Hotel & Hospitality Management

  • Hotel manager

  • Conference coordinator

  • Cafe/restaurant manager

  • Hotel & resort business development

  • Front desk agent

  • Concierge

  • Travel agent




  • New Zealand Diploma in Hospitality Management Level 5

  • New Zealand School of Tourism Diploma in Hotel & Hospitality Management

  • EventsAIR Rising Star Programme

  • Industry Specialist Certificate


Domestic Students

All domestic applicants must:

  • Have a Level 4 qualification in travel or tourism

  • Have achieved a high level of attendance in previous courses

Note: an entry assessment may be required. This is to determine your ability to read and understand textbooks and your ability to write an essay.


International Students

All international applicants must:

  • Be a minimum of 18 years of age on day 1 of their course

  • Have completed Secondary School offshore, New Zealand Year 12 or have equivalent work experience

  • Have English language proficiency as outlined in the International Page on this website

Course costs details for domestic and international students are available here.




What's next


Diploma in Hotel & Hospitality Management

LevelLevel 6
Duration32 weeks

Start your journey into a leadership role within the exciting industry of hospitality & hotels. You'll learn important business skills like marketing, finance and customer service.