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Tourism, Airline and Flight Attendant Operations

LevelLevel 4
Duration16 weeks

Gain an overview of the tourism and hospitality industries, while you lay the groundwork for an exciting career in flight attending or aviation.




You will learn

  • How to stand out to employers

  • All about the New Zealand tourism industry

  • How to travel sustainably and tread lightly

  • Marketing and promoting tourism destinations

  • Airport and airline operations and risk management

  • Aircraft safety, security, and emergency equipment

  • Communication, customer service and hospitality

  • Maori tourism, adventure tourism and eco-tourism

  • Experience a Hobbiton movie set tour

  • Risk management, safety & security

  • How to respond to an emergency onboard

  • Plus loads more!


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Special Features


Icon | Plane
Flight Attending Practicals

Be selected to embark on a four-week specialist cabin crew course

Study tours

Our three-day NZ study tours could take you to Rotorua, Queenstown or other popular destinations to experience being a tourist first-hand.

ic.Specialist Certificates
Specialist Certificates

Gain six exclusive New Zealand School of Tourism certificates that show employers you have specialist local product knowledge.




Course start dates




Careers in Flight Attending & Aviation

  • Flight attendant

  • Airline sales manager

  • Airport lounge staff

  • In-flight services manager

  • Airline sales manager 

  • Tourism operations sales



These additional four weeks are for those students who have shown outstanding skills in this course and want to gain a specialist qualification in flight attending. It includes a 3-day practical in our Auckland Airport campus where our 747-service trainer and 737 cabin trainer are situated. 

Wet Water Drills Learn and understand about the equipment carried onboard an aircraft in case of a water landing. Part of this module takes place in a swimming pool and involves a life raft and the equipment in the raft used for survival. 

Handling Emergencies and Fire Fighting This practical module prepares you for the type of emergency you may face onboard an aircraft, including fire onboard.

First Aid and Aviation Medicine This course will see you gain a first aid certificate and have knowledge and skills you can use should a medical emergency happen on board an aircraft.

Responsible Serving of Alcohol This online course is essential if you are wanting to fly with Virgin Australia or Jetstar as both require this certificate should you wish to fly for them. 

Auckland Sim Experience This 3-day trip is included in the cost of your course and gives you the hands-on experience of opening and closing a real aircraft door and overwing exit. You will evacuate down a slide, use a PA system, and complete a simulated fire exercise. 

Wings Exam This exam allows you the opportunity to earn your wings by completing an exam on essential skills and knowledge of a flight attendant.

Due to the limited number of spaces funded by the government, entry into this block course is by endorsement of the Campus Manager only and preference may be given to those enrolled on the two year Aviation and Tourism Management Programme. The Campus Manager will select which of the students that have applied will be confirmed in the programme around the week 10 mark of the Tourism, Airline & Flight Attending programme. Decisions will be made by looking at the criteria outlined in the student handbook for ‘all programmes’ as well as the student’s individual performance in the ‘Assessment Centre’ module of the Tourism, Airline and Flight Attending programme. Further criteria are as follows:

  • Must have successfully completed the Tourism, Airline and Flight Attending Programme Level 4

  • Must be able to gain a passport without restrictions

  • Must be 18 years old four weeks after upon completion of the qualification

  • Must be able to meet the security requirements for gaining an AVSEC card – this requires a police check and you may be ineligible if you have a criminal record.

  • New Zealand Certificate in Tourism Level 4

  • New Zealand School of Tourism Certificate – Tourism, Airline and Flight Attending

  • Hobbiton Movie Set Tours Specialist Certificate 

You’ll also have the chance to be selected for an additional 4-week Flight Attendant Practical course, in which you will gain these extra certificates:

  • New Zealand Certificate in Aviation (Flight Attending) Level 4

  • First Aid Certificate

  • Responsible Serving of Alcohol

  • Flight Attendant with Wings Badge

Domestic Students

All domestic applicants must have completed either NCEA Level 3 or University Entrance; completed a Level 3 Certificate in Tourism or Travel; or have equivalent knowledge and skills.

International Students

All international applicants must:

  • Be a minimum of 18 years of age on day 1 of their course

  • Have completed four years of secondary school or have equivalent work experience

  • Have English language proficiency as outlined in the International Page on this website

Course costs details for domestic and international students are available here.

This option may be available fees free if you are 19 or under at the start of course and do not hold a qualification at Level 3 or higher.




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