FREE study options

Tourism, Hotel & Airline Operations

LevelLevel 4
Duration16 weeks

This fun course will give you a great understanding of the different careers in hospitality and tourism, helping you decide where you’d like to work in the future.




You will learn

  • Creating and delivering exceptional customer experiences

  • New Zealand attractions and activities

  • Coach and overland touring, including a Contiki module

  • Maori tourism, adventure tourism and eco-tourism

  • Airport and airline operations and risk management

  • Key world tourism destinations

  • Marketing and promoting tourism destinations

  • Communication and customer service in tourism

  • Airline reservations systems  

  • Running successful conferences and events

  • Experience a Hobbiton movie set tour

  • Plus loads more!


Get more info

Fill in your details below and we will send you more details.




Special Features


Study tours

Our three-day local study tours could take you to Rotorua, Queenstown or other popular destinations to experience being a tourist first-hand.

ic.Specialist Certificates
Specialist certificates

Gain four exclusive New Zealand School of Tourism certificates that show employers you have specialist local product knowledge.

Icon | Classroom
Small classes

You won’t get lost in the crowd at New Zealand School of Tourism, with class sizes of around 22 students.




Course start dates



Careers in Tourism, Hotel & Airline Operations

  • Adventure tourism management

  • Hotel management

  • Corporate travel consultant

  • Tourism operations manager

  • Business development in hotels & resorts

  • Tour guide

  • Airline sales manager





  • New Zealand Certificate in Tourism Level 4

  • New Zealand School of Tourism Certificate – Tourism, Hotel & Airline Operations

  • Hobbiton Movie Set Tours Specialist Certificate

  • Blue Lagoon Cruises Specialist Certificate

  • Contiki Specialist Certificate

Domestic Students

All domestic applicants must have achieved either NCEA Level 3 or University Entrance; completed a Level 3 Certificate in Tourism or Travel; or have equivalent knowledge and skills.

International Students

All international applicants must:

  • Be a minimum of 18 years of age on day 1 of their course 

  • Have completed four years of secondary school or have equivalent work experience

  • Have English language proficiency as outlined in the International Page on this website

Course costs details for domestic and international students are available here.

This option may be available fees free if you are 19 or under at the start of course and do not hold a qualification at Level 3 or higher.



What's next


Diploma in Tourism & Travel Management

LevelLevel 5
Duration32 weeks

This course features modules like Walt Disney, luxury tourism and marketing, meaning you'll have heaps of fun while you learn how to channel your passion for tourism into a career.