Level 4
14 weeksThis course covers all things aviation, from grooming to customer service, safety and emergency procedures and more. Ideal for those dreaming of a career as a flight attendant or cabin crew member, or in airline operations.
This course includes:
Aviation terminology
Flight and aircraft components
Customer service: providing food and beverage in flight
Communicating with customers
Managing conflict onboard an aircraft
Aviation medicine
Cabin preparation pre-flight
Responsible service of alcohol
Plus loads more!
Get more info
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Special Features
Small Classes
You won’t get lost in the crowd, with class sizes of around 22 students
Inspiring Tutors
Get the ultimate learning experience from industry-leading tutors with world-class knowledge
Practical Training
You’ll spend time at our Auckland Airport campus, making use of our fully operational 737 cabin for training purposes
Auckland Intakes*
Non-Auckland Intakes
Flight Attendant or cabin crew member*
Airport customer services representative
*Please note - Most airlines prefer applicants with customer service experience so it is recommended that you have two years of customer service experience or plan to enrol in the Level 5 Diploma in Tourism & Travel Management after finishing this programme. This will give you the chance to gain valuable customer service experience through a domestic or international internship, and other employment opportunities before applying for flight attendant roles.
New Zealand Certificate in Aviation (Flight Attendants) - Level 4
First Aid Certificate
Domestic Students
Applicants must:
Be 18 or over upon completion of the qualification due to the requirements of the Sale and Supply of Alcohol (2012)*
Have achieved a New Zealand or National Certificate qualifications in Tourism and Travel related areas at Level 3. Other equivalent qualifications will be considered.
Please note: if you do not meet the entry requirements above but are interested in this course, please don't hesitate to book some time to chat through your options with one of our friendly course advisors. You can do this by filling out the 'Get more Info' form above.
Additional information
You must be able to
Gain a passport without restrictions
Meet the relevant aviation regulatory authority, Civil Aviation (CAA), or NZ Defense Force (NZDF) security vetting standards
Students should also be able to swim.
Level 532 weeksThis programme includes modules in tourism marketing, sustainability in tourism, as well as a case-study on Disney World. Meaning you'll have heaps of fun while you learn how to channel your passion for tourism into a career.
Qualifications are issued by Yoobee Colleges Ltd. Yoobee Colleges Ltd is an NZQA Category 1 provider, the highest rating a school can be awarded by the Government.
Term dates are subject to change pending enrolment numbers, availability and unforeseen funding fluctuations. Yoobee Colleges Ltd reserves the right to modify schedules to make sure the College runs well and students are offered the best learning experience.
© 2023 New Zealand School of Tourism is one of the trading names for the registered PTE Yoobee Colleges. Your enrolment is with Yoobee Colleges Ltd and your qualification is issued by Yoobee Colleges.
